4.9
Our company philosophy is to grant you ownership of the content we deliver under the terms below. The final product we created has no rights; you can utilize it in whatever you see fit.
We demand full payment in advance for any services we render, with the client being partly responsible for financing the tax.
Our 14-day time limit for revisions can also be extended in the case of exceptional circumstances.
The following categories apply to the turnaround time for revisions:
Before starting the job, our Expert Book Publisher have one-on-one conversations with each client to review the requirements. Then, based on our established terms and conditions at the beginning of the project, we make sure to transmit any differences caused in the services to you.
Your refund will be handled after the deduction of transactional charges, which are $150 or 10% of the purchase price, whichever is smaller, as long as you request a full refund before submitting your Work.
After the purchase but before 90 calendar days have passed, no refunds will be issued.
Once the order is paid for, we do not automatically refund the services. Therefore, the client is not entitled to a refund for "Change of Mind," and Expert Book Publisher are not required to offer one.
75% of the purchase price must be paid once your manuscript has been turned in but before design work starts (design work includes but is not limited to any formatting, editing, image arrangement, corrections, resizing, and pre-production)
50% of the purchase price once design work starts but before final approval.
No Refund will be made upon your final approval of the Work.
Within 7 days following the completion of your order, send us a refund request if you are unhappy with our services. We must offer a percentage-based refund upon your dissatisfaction with our many revision policies. However, refund requests must be submitted within the required window to satisfy both parties.
The services offered by the company are included in the data provided by Expert Book Publisher. It is not restricted, however; we make no additional recommendations or provide any certifications, warranties, or guarantees.
Our business severely disclaims all liability for any losses or damage resulting from careless mistakes made on this website.
Our business will not be held responsible for any performance issues, operational delays, omissions, disruptions, communication gaps, theft, data loss, or unauthorized access to the information on the website.
By accepting our terms and conditions, you agree to indemnify and keep the firm and its subsidiaries harmless from and against any third-party claims, liabilities, losses, damages, or expenditures resulting from or connected to (iii) Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right. (a) Your access to or use the website and the services supplied. (b) Your violation of these Terms of Use.
No partnership, joint venture, or employment connection between the company and its clients is created by the agreement made with the website.
By providing your email address and/or mobile phone number, you consent to receive communication from Expert Book Publisher. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.
Standard messaging and data rates may apply. Please consult your mobile service carrier for details.
If you wish to stop receiving emails or mobile communications, you can:
We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.
Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.
Expert Book Publisher reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.
If you have any questions or concerns regarding this policy, please contact us at info@expertbookpublisher.com .
SMS Subscription: When you provide your mobile number on our website, you may receive a confirmation text message asking for your consent to subscribe to our SMS service. By replying to the confirmation message with the designated keyword (e.g., "YES"), you agree to opt in to receive SMS messages from Expert Book Publisher.
Email Subscription: By providing your email address and selecting the option to receive communications from us, you consent to receiving emails related to our services, promotions, and updates.
SMS: The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively.
Email: Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.
SMS Opt-Out: You can opt out of our SMS communications at any time by replying to any of our messages with the word "STOP". Upon receipt of your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages from us.
Email Opt-Out: To unsubscribe from our email communications, click the "unsubscribe" link provided at the bottom of any email we send. You can also contact us directly at info@expertbookpublisher.com to request removal from our email list.
SMS: Message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details.
Email: There is no charge for email communications.
Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
If you have any questions or need assistance with our SMS or email services, please contact our support team at info@expertbookpublisher.com or call us at +1-213-221-4916.
We adhere to the rules and regulations set forth by the 10DLC TCR (The Campaign Registry) and comply with all relevant laws and guidelines for SMS and email marketing in the US and Canada. Your participation in our messaging programs is subject to these regulations.